My husband and I were looking for a new car for our daughter. The day I called to asked about the Elantra I was transferred to Donavan. He was very excited that we were asking about the Elantra because it had just been named North American Car of the year. This was on a Monday and that evening we went and met him and test drove one. We all really loved the car but my daughter wanted a sky blue metallic. By the next day they had located one and it was there on Wednesday. He and I communicated frequently during the week through phone calls and text messages. He was so helpful and super friendly. We picked up the car on Saturday and it only took a few minutes for that process to take place. We would hightly recommend the car and tell everyone to ask for Donavan. He really went above and beyond to make our expereience very simple. He has since emailed me and reminded us that if we need anything now or have questions about the car to not hesitate contacting him. We have bought many cars and trucks over the years and I would say he has been the best salesman over all. Very informative, friendly and yet we never felt pressured. Glenn Auto Mall and Hyundai are very fortunate to have him on board.

Thanks,
Gerald, Karen and Kalyn Poff

Everyone one was very helpful to find me the color, and options I wanted. They also told me about an incentive that my husband and I qualified for to help save on the cost of the car. All things involved I was totally satisfied with my experience.

Bill Mathews is the best dealer I have ever interacted with. I will recommend him to my freinds and family if they are interested in buying Hyundai.

I am still in awe over the customer service of all the staff. I stopped in with my 2year old grandson to see if I could purchase a car. I was in town visiting from out of state for the weeks-end. The team in the Hyundai area greeted me and my grandson with a warm welcome. They were very patient with us and understanding of my situation. I don't remember all the names but I will never forget the southern service!! I am loving my NEW 2012 Sonata!! Thanks to all of you,Ivy Joe and the rest of the Hyundai team!!!!

We were looking for an inexpensive replacement car - nothing fancy. Deryn and the people at Glenn were very helpful - they did not try to push us into sometehing more expensive. They kept our monthly payments right within our budget. They also gave us a more than fair trade-in allowance for our old car. Overall we had a very positive experience.

Greg was very professional and very receptive to the kind of vehicle we were looking for. Answered our questions and sought out information when needed. We had a very "nice and satisfying" and "no-hassle" purchase of our new Buick Enclave with Greg and the dealership. We had been looking for about two months, even going out of town to inquire of a purchase; however, kept coming back to Glenn Buick for the purchase. The financing department was also very professional and helpful. Thank you and we will recommend Glenn Buick again. This is our second purchase of a vehicle from Glenn Buick.

Everything went smooth. The lady that did the paper work was very efficent and our saleman was very friendly and took time to show us all the features of the car.

My wife & I have been doing buisness with Clyde for several years. He is professional in his manners, and offers a true "old school" style. Our purchase has been great so far, and the fuel economy is one of the best parts of our purchase.
Stop in and see Clyde, as I am sure he will take good care of your driving needs.

Bill Mathews seems to be a knowledgeable salesperson and was great in every aspect. I would recommend Bill and Glenn to any family or friends.

I was very impressed with the professional ethics presented by Glenn Buick, We had several employees inquire if they could be helpful but did not badger us when we asked for Bob Howell; my next door neighbor bought a car last month frm Bob; with great results. This prompted me to ask for Bob. I received the same courteous service from Bob who expedited the sale and it was completed in 2.5 hours -- driving off the lot with my car just purchased. It was a great experience.

Tom White was very courteous and did not waste my time, he was very professional. I will continue to do business with Tom and will recommend him to my friends.

A great experience from start to finish!!! Their goal was to make sure I found a vehicle that best suited me. My new Enclave is great and I love driving it. The AWD feature is just what I needed for the winter months. I truly appreciate the staff at Glenn and all their patience and help. Rick, Greg & Olivia - you are the BEST!!

Everything went very smooth. Greg was great and after I described what I wanted he did not try to change my mind. We found what worked and the deal was great. The financing was quick and the lady that took care of us was very nice. We got a good deal for our trade in as well.

I am really impressed with Donovan. My daughter wanted a new car and she was looking at a couple of places but Glenn was the only one who responded by the internet. We went to look for a new car and she said let me call Donovan at Glenn because he responsed to my email. So, we did and he greeted us when we drove to the dealership. To my surprise he was very family oriented. He was great! He took the time to show us the difference between four differnt cars we were debating. When my daughter said she was interested in the Sonata, he told us and showed us everything about the car. We were both surprised about the history and reviews about this car. And the safety features of the car are outstanding. It sold my daughter! We were just sitting around talking and the next thing I knew he was telling us we were owners of the Sonata and if the one she test drove is the color she wanted. I have bought a lot of cars in my time but this was the greatest experience I have had. Thank you Donovan and Glenn for being such an outstanding dealership.

This couldn't have gone any more smoothly. Ivy was very professional and knowledgeable. I came in knowing exactly what I wanted and Ivy found the exact vehicle I wanted in less than a week. Couldn't be a nicer guy either.

I'm not real crazy that you have a minimum word limit for my review (250 words ?). I said everything I needed to say in less than 250 words !

After finding Glenn Buick, GMC, Hyundia dealership online and the awesome response time it took for Bill to get back with us, we drove 2 1/2 hours to find exactly what we were looking for!!! It was so smooth, painless and quick that it was almost too good to be true! Our local dealership was not willing to deal with us on our trade-in or the price of a new vehicle and with Glenn we were able to communicate via phone much easier!
Upon arrival in Lexington we were greeted by all we came in contact with, felt very comfortable and at ease unlike many car dealerships we have been too. The car was waiting at the door, the paperwork was in order, keys were on the table. Although we did have our own financing which helped, but is was the best car buying experience we have ever had!!
Honesty, fairness and wonderful personalities at Glenn!! We never felt pressure, harrassed or given the run around. I know when I'm in the market for another new or used car, I will definately give them my business first!
Thanks Glenn of Lexington and thank you Bill Mathews!

The Acker's

I had the best experience at glenn Hyundai when I purchased my 2011 Hyundai Sonata! I have purchased a few cars in my life and would give Glenn 2 thumbs UP! The SUV I bought 2 years ago was a joke from the other dealership! After only owning it for a few weeks the head gasket blew and of course the sketchy place I purchased it from would not repair it! So I found the best dealership in ky, Glenn Hyundai. I felt very welcome and comfortable with my experience at Glenn because I was not pressured to buy,buy,buy. I was treated like a part of the family and I still am now when I get service work done to my car. Chris Spalding my salesman was very friendly and caring from start to finish! I had a wonderful time at their nice, clean, friendly, dealership! We loved our exsperience with chris spalding buying my car, that my fiancee purchased the 2011 turbo Sonata just 6 months after I received mine! I will always purchase my new vehicles @ Glenn Hyundai and will be sure to have chris there to make the purchase easy and fun! Thanks chris!!! I have suggested to all of my friends to have the best car buying experience with chris at Glenn Hyundai!

We haved purchased several new cars from Glenn dealerships and can't imagine going anywhere else. In addition to professional sales people you get fair prices,excellent service over the life of your ownership and best of all you get Cy Dicken and Cy Dicken Jr standing behind every deal.

The dealership was very nice. The salesman,Coy Hamblin, was very professional and went way out of his way to find the perfect truck for me. He had everything all worked out in advance during delivery so that it was very quick and painless to sign all the paperwork. Coy has sold to me and my family, as well as friends for about 15 years. I will continue purchasing vehicles from Coy Hamblin and will refer others to him. If all car salesmen were as honest and upstanding as Coy, buying a car or truck would be a pleasurable experience for everyone.
The new car manager Rick was also very helpful. There was no game playing back and forth like in so many other dealerships.

I have been a Glenn Buick customer for many years. I always buy my new Buick from Joe Bodkin. Once you explain what you are interested in, Joe gets right to the point. Today, I came in to have my Buick Lucerne serviced. While waiting, I noticed a beautiful Buick Lacrosse. My wife and I decided to buy it. So, I found Joe and told him what I wanted and he made the new-car buying experience very easy. I didn't think he and the staff could send me home in that new Lacrosse, but they did. Thanks Joe, I appreciate your assistance in helping me to buy the new Lacrosse.

I took my 2008 Chevrolet Impala to the Glenn dealership for preventive maintenance and analysis of an unknown but suspected suspension problem. I had previously taken this vehicle there months earlier for an unrelated issue and had a very favorable experience.

When I arrived for my scheduled appointment I was professionally greeted by Carey (white/female) in the service reception area and after she attentively listened to a description of the suspected problem she arranged for Paul, the shop manager, to accompany me on a test drive. Paul unhurriedly test drove the auto while I described the vehicle's performance history. He thereafter determined the problem was a worn steering bearing. The mechanical problem was corrected the same day. In the mean time, as a personal courtesy Carey arranged for a loaner vehicle from Enterprise Car Rental. The dealership had my vehcile for less than four hours while I was able to complete personal business without re-scheduling other standing appointments. What courtesy and service!!!!

The vehicle drives and rides like new. Thank You Glenn Buick!

Tom Williams
Lexington, KY

Very friendly staff and responded to my calls and questions about the purchase of my new 2011 GMC Terrain. Blake Schmidt was very helpful and explained every detail about the vehicle in full detail. Even though it was a 3 hour drive to the dealership, I would recommend the dealership to my friends and family.

I took my Hyundai in for service. Casey was outstanding as usual in the service department. I was given a rental, a Buick Rendezvous 2007. My car was not ready by the end of the day on Friday, so I needed to keep the rental (Buick) over the weekend. I fell in love with this car. We called Joe Bodkin who we've known for over 20 years. Joe worked out a very good deal for us on a trade - my 2004 Hyundai Santa Fe for the 2007 Buick Rendezvous. When we signed papers on Monday, Joe had our new used Buick Rendezvous detailed, oil changed,and ready for my handicapped husband. We will never buy a car through anyone other than Joe. He is honest, fair, and simple, with no pressure to buy. Joe and my husband go back many years, he seems to care about us not only as customers but also friends. He has always taken care of me since my husbands handicap occurred and I will always be forever grateful. We have big mouths and make sure we tell our friends and acquaintances to see Joe whenever we are asked where to go look for a car. Thank you Joe, I hope these comments make their way back to you.

Excellent experience. Great group to work with. We came in with our youngest so turning 16. They did not have a truck that he wanted but very quickly Joe was able to find exactly what he wanted. To say the least we were very happy. Glenn is an excellent choice for your next vehicle but I think they only have one salseman and that is Joe Botkin !!